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RESUME OF M. WONG-DOUTAZ
HIGHLIGHTS OF QUALIFICATIONS
Over 20 years experience in administration, human resources and facilities management.
Strong organization and planning skills; able to meet deadlines.
Detail oriented
Clear and effective communication skills, both verbal and written.
Ability to exercise initiative in problem-solving activity.
Proven ability to apply self-direction, leadership, resourcefulness, and accelerated learning capability under demanding schedules
PROFESSIONAL EXPERIENCE
Operations and Administration Management
Provide comprehensive operations management
Executive Assistant support to executive level management
Operations management, responsible for all business aspects
Administration management, training and supervising office support personnel,
Manage billing and A/R, A/P, budget management and allocation, cost analysis,
Developing and overseeing executive filing system and mail room operations.
Purchase of general office supplies, furniture and equipment.
Manage all aspects of communications services, including phone systems, cellular phone services, paging services, telex, fax and ship-to-shore radio services.
Coordinate administrative support for excess workloads and tracked work schedules.
Project manager on various administrative projects.
Facilities Management
Liaison with building management/owners, including leasing negotiations.
Analyze and negotiate office operations services, i.e. janitorial, telecoms, and facilities management, to maintain professional and operable work conditions.
Project manager for Company relocation, negotiating work and service contracts with construction personnel, landlord, electricians, telecom, security, office designing, office furniture/equipment movers, warehouse matters, signage, and all other matters involved in relocation.
Develop new floor plans for most efficient use of office space.
Human Resources Administration
Provide general management for corporate office personnel (ranging between 15-60 office employees) and seasonal employees (350-500), including training orientation, recruitment, hires and coordinated seasonal crews, job descriptions, performance and salary appraisals, insurance and benefits, employee relations and other HR related responsibilities.
Coordinate scheduling with HR representatives, vessel operations management, and in consideration of Alaska governed fishing seasons and regulations.
Research, write and implement human resources/employee handbook.
Developed and implemented entry level temp pool.
Manage all travel aspects, including contract negotiating with airlines.
SKILLS
Computer experience includes Windows97/98/XP, Office 2000, MSWord, MSPublisher, MSExcel, MSAccess, MSPowerPoint, MSPublisher, Outlook, MSIE 5, Netscape, RESUMate, ERI Relocation Assessor, D&B Reporting
Typing speed is 90 words/minute.
Ten key is 250 strokes/minute.
Notary Public for State of Washington
EDUCATION
CITY UNIVERSITY, Bellevue, WA. Bachelor of Science, Business Administration
WASHINGTON STATE UNIVERSITY, Pullman, WA. Major: English/Speech Education
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